Refund & Shipping Policy
Returns
All products purchased from Nobol may be returned within 30 days of the date of receipt of goods for a full refund based upon the original payment method. Any returns after this period will not be accepted. Nobol will have free shipping and Returns only for the US, not including Hawaii and Alaska. Please keep in mind, we do not cover or reimburse returns and shipping costs for international deliveries.
Once we receive your qualifying return and approve your refund, your refund will be credited to the original form of payment. For all returns, please note the following:
Our Customer Support Team will provide exact return addresses during the return process.Nobol products purchased through other retailers must be returned directly to them following their respective returns and refunds policy. Items that are damaged or defective may be returned according to Nobol's 3-year Limited Warranty.
All returns are subject to validation and approval at Nobols discretion. If there is a discrepancy between the return policy and procedures printed on the original packing slip and the information provided above, the information provided above governs the return of your Nobol Purchase.
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
Exchanges
We will only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at sc@nobol.com and send your item to 18 Technology Drive, Irvine, California, 92618.
Shipping
Our products are shipped within 2-3 Business Days using the following carriers: USPS and FedEx. To return your product, please mail it to 18 Technology Drive, Irvine, California, 92618. The cost of returns is covered for the United States, not including Hawaii and Alaska. For international returns, You will be responsible for your shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.